Hello All,
<I hope I've not posted in the wrong area. I couldn't find a SAP ECC CS area.>
I am looking to implement the standard SAP Installed Base Management within SAP ECC Customer Service module to manage my company's sold equipment and material to our customers. I've reviewed the installed base transactions via IB51, IB52, and IB53 and give us exactly what we are looking for by creating functional location installed bases. However, does anyone know how integrate this process with existing processes so it becomes an automated process?
I am trying to find BAPI's, Enterprise Services, or Business Object Methods/Events in SAP ECC that will allow me to automate the creation of an Installed base from a Sales Order, delivery, or a any other method that isn't manual. Is this possible? Can anyone point me to documentation that will help me achieve this? If its not possible, is there other functionality that would give me the same benefit? Note: I thought we could get away with using functional locations alone but we have a requirement to "install" materials and not just equipment records.
Thank you,
Mike