Hello,
I am wondering what the standard way of replicating ECC installation fact to CRM Service Product attributes in CRM. I have already created CRM Service Products for each of the Rate Categories on the ECC side. I have looked all over for days on SCN and any and all other sources, and although I did not find anything I have narrowed down the way to do this to one of the following:
1) The BAdis ECRM_UPLOAD/ECRM_DOWNLOAD on the CRM system and the BAdi ECRM_CRM_UPLOAD/ECRM_CRM_DOWNLOAD on the IS-U system.
2) Using Master Data Templates (Example, for a product MDT template, create all of the Installation Facts that would be relevant to the corresponding Rate Category for that Product)
3) Configuration for the attributes in CRM and the installation facts in ECC so that it is automatic
Are any of these standard SAP ways or best practice to achieve this functionality?
Thank you,
Jon